THE EFFECTIVENESS OF THE PHARMACY'S ROLE IN PROVIDING DRUG INFORMATION ON TELEPHARMACY

Warrantia Citta

Abstract


Background: Telepharmacy is a digital technology-based pharmaceutical service that provides telecommunication between patients and related healthcare services. It offers healthcare services such as drug reviews, counseling, and therapeutic communication with patients, as well as online and real-time exchange of prescriptions. Objective: The effectiveness of the pharmacist's role in the delivery of drug information on the use of health apps. Methods: Current descriptive research using purposive sampling technique for data collection from the general public who have used telepharmacy with variable measurement scales in the study referring to the Likert Scale. Results: This study found that 64.8% of respondents had used telepharmacy to obtain medicine or drug information. According to the community, 82.9% stated that the quality of information obtained through telepharmacy was as good as information provided face-to-face by pharmacists. The community also considered that the role of pharmacists in the utilization of telepharmacy is very important and it is hoped that pharmacists can play an active role in providing drug information regularly in the form of leaflets or website links. Conclusion: Telepharmacy is an alternative health service that allows patients to get quick access and convenience in obtaining health services.

Keywords


drug information services, telepharmacy, pharmacy, communication, patient

Full Text:

PDF

References


Budiaji, W., 2013. Skala Pengukuran dan Jumlah Respon Skala Likert. Jurnal Ilmu Pertanian dan Perikanan 2.

Fattah Farid, A., Zahra Firdausy, A., Maulida Sulaiman, A., Enjelita Simangunsong, D., Eka Sulistyani, F., Maulida Arila Varianti, F., Kanady Ong, K., Kristiany, L., Endah Mustika Diningsih, N., Febiani, N., Nadiyya Azzahra, S., Komalasari, S., Zulfah, Y., Aryani, T., Nanizar Zaman Joenoes Kampus, G.C., Ir Soekarno, J., 2022. Efektivitas Penggunaan Layanan Telefarmasi di Era Pandemi COVID-19 dari Perspektif Masyarakat, Jurnal Farmasi Komunitas.

Puspita, I.E.A., Wibowo, I.M.P., Kristianto, F.C., 2022. Implementasi Pelayanan Telefarmasi di Apotek Sesuai Standar Pelayanan Kefarmasian. MPI (Media Pharmaceutica Indonesiana) 4. https://doi.org/10.24123/mpi.v4i2.5278

Putri, V.K.M., 2023. Media Promosi : Definisi dan Jenis-Jenisnya. Kompas.com.

Putri, W.U., Wicaksono, Imam.A., 2021. Review Artikel: Pelayanan Telefarmasi di Masa Pandemi Covid-19. Farmaka 19.

Sasanti, A.D., Maharani, L., Sholihat, N.K., Purwonugroho, T.A., Mustikaningtias, I., Ilma, D.L., 2022. Analisis Kualitatif Mengenai Peran dan Perilaku Apoteker di Apotek Terkait Penggunaan Telefarmasi Selama Pandemi COVID-19. JPSCR: Journal of Pharmaceutical Science and Clinical Research 7. https://doi.org/10.20961/jpscr.v7i2.55878

Sinala, S., 2017. PERANAN APOTEKER DALAM PEMBERIAN INFORMASI OBAT DI INSTALASI FARMASI RUMAH SAKIT UMUM DAERAH HAJI ANDI SULTHAN DAENG RADJA KABUPATEN BULUKUMBA. Media Farmasi XIII.

Suci, R.P., Saibi, Y., Dasuki, A., 2018. Kualitas Pelayanan Informasin Obat (Konseling) di Apotek Kabupaten Garut. Jurnal Pharmascience 5. https://doi.org/10.20527/jps.v5i1.5779

Wijaya, H., Rosyadi, A., Kurniawan, Putri, W.C.C., Praditasari, A.L., Pranawati, E., Octavia, D.R., Setiadi, F., Mahbub, K., Oktifiani, Y., Alfianna, W., Hanifah, R., 2023. KOMUNIKASI FARMASI (Komunikasi Yang efektif Dalam praktik Farmasi). PT. Sonpedia Publishing Indonesia, Jambi.

Wusqo, H.U., Iradian, R., Kurniasari, L.W., Fitri Aldina, D.A., Afifah, I., Rizkyah, C., Putri, F.A., Firdanthi, A., Laurent, B.S., Pangestu, M.P., Cahyani, C.D., Suhanto, M.O.D., Rahayu, M.E., Addriana, O., Arsyie, S.S., 2023. Pengetahuan dan Pemanfaatan Telefarmasi dalam Memenuhi Kebutuhan Obat secara Swamedikasi pada Kelompok Usia Produktif selama Pandemi COVID-19. Jurnal Farmasi Komunitas 10. https://doi.org/10.20473/jfk.v10i1.32938




DOI: http://dx.doi.org/10.56710/wiyata.v11i1.846

Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 Jurnal Wiyata: Penelitian Sains dan Kesehatan

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

© All rights reserved 2017. Jurnal Wiyata: Penelitian Sains dan Kesehatan by LP2M IIK (Lembaga Penelitian dan Pengabdian Masyarakat Institut Ilmu Kesehatan) Bhakti Wiyata Kediri

ISSN Print: 2355-6498

ISSN Online: 2442-6555

Editor's Address

Street. KH. Wahid Hasyim 65
Kediri East Java Indonesia
Postal Code: 64114
Email: jurnalwiyata@iik.ac.id
Phone. 0354 773299/773535 ext 303
Fax. 0354 721539
CP Ainun N 085808350824 WA ONLY

View My Website:

 

View My Stats

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.